Senior Transfer Agency Officer - Investor Servicing & Operational Excellence

FNZ · 📍 Bali, Indonesia (Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, Badung) · Diposting 2026-10-09
FULL_TIME⭐ TERVERIFIKASI
IDR 25,000,000 - 40,000,000
FNZ is seeking a highly skilled and experienced Senior Transfer Agency Officer to join our team in Bali, Indonesia. In this role, you will be responsible for managing and overseeing the transfer agency operations, ensuring smooth and efficient investor servicing. This position is crucial for maintaining our operational excellence and delivering exceptional service to our clients.

📋 Tanggung Jawab Pekerjaan

Manage and oversee the transfer agency operations, ensuring compliance with regulatory requirements and internal policies.,Provide exceptional service to investors, addressing their needs and concerns promptly and professionally.,Coordinate with various departments to ensure seamless and efficient investor servicing.,Monitor and analyze operational data to identify areas for improvement and implement corrective actions.,Develop and implement strategies to enhance operational efficiency and excellence.,Train and mentor junior staff to ensure high standards of service and operational excellence.,Maintain accurate and up-to-date records of all transfer agency activities.,Stay updated with industry trends and best practices to ensure the continued success of the transfer agency.

🎓 Kualifikasi & Syarat

Bachelor's degree in Business Administration, Finance, or a related field.,Minimum of 5 years of experience in a similar role within the financial services industry.,Strong knowledge of regulatory requirements and compliance standards.,Excellent communication and interpersonal skills.,Proficient in using Microsoft Office Suite and other relevant software tools.,Ability to work well under pressure and meet deadlines.,Strong analytical and problem-solving skills.,Fluent in English and Bahasa Indonesia.

🛠️ Keahlian

Investor servicingOperational excellenceRegulatory complianceData analysisTeam leadershipCustomer serviceTraining and mentoring
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